Although it is a good idea for everyone to act in a professional manor, it is especially crucial for leaders to act professionally. One of the reasons for this is because most employees mimic their manager’s behaviors. Another reason that leaders need to be professional is that it will make their job easier. If managers are professional at all times, then it will be easier for them to give performance reviews, discipline staff, and ensure that work is completed on time and correctly. Some of the key aspects of being professional are: dressing appropriately, using tact, being respectful, being honest, and being punctual.
The Mind Tools web site has an insightful article called Professionalism: Developing This Vital Characteristic. The article breaks professionalism into seven characteristics which are:
- Specialized Knowledge – Having an extensive knowledge in a specific subject area.
- Competency – Being able to use ones knowledge/skills to get the job done.
- Honesty & Integrity – Keeping your word and not exaggerating facts. Also having strong values.
- Self-Regulation – Being able to maintain composure even under stressful situations (Never let them see you sweat).
- Accountability – Own up to your mistakes, actions, and thoughts (both your staff and colleagues will respect you for it).
- Image – Dress like every day is an interview.
- Respect – Treat everyone from the entry level employee to the top executive with respect.